Our coding agents are getting smarter, but the workspace we drop them into is probably not enabling them to use their full potential. The decisions, failed attempts, conventions, and product knowledge are still crucial context scattered across people’s heads, Confluence, old conversations, and forgotten pull‑request comments.
During this talk, we'll walk through the shift from the “good old” prompt engineering to agent experience, then I'll show a practical AX experiment at my current company that led to a better workspace for both agents and the people using them.